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Firefox 108.0.2 Update goes haywire

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  • Last reply by cor-el

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This is not so much a question as it is feedback to the developers

Normally, Firefox updates always proceed without incident

Yesterday, after installing Firefox 108.0.2 in the ‘usual’ manner, things went a little haywire. The result was there was evidently two instances of Firefox ‘active’, even though the app was not open. Attempting to Force Quit them failed (“app in use”). Only after logging out of my computer account and logging back was I able to Force Quit, the, now, one instance of Firefox still in evidence. I restored v. 108.0.1 using Time Machine.

The ‘usual’ update manner consisted of Firefox notifying me the update was available and downloading the version, then restarting Firefox via the Firefox > About Firefox dialog.

The two instances appeared when displaying the ’switch app’ listing of open apps via CMD-TAB and in the Force Quit dialog

The incident was so gnarly, I’m hesitant to try installing the update again.

macOS Monterey 12.6.2 iMac (Retina 4K, 21.5-inch, 2017)

This is not so much a question as it is feedback to the developers Normally, Firefox updates always proceed without incident Yesterday, after installing Firefox 108.0.2 in the ‘usual’ manner, things went a little haywire. The result was there was evidently two instances of Firefox ‘active’, even though the app was not open. Attempting to Force Quit them failed (“app in use”). Only after logging out of my computer account and logging back was I able to Force Quit, the, now, one instance of Firefox still in evidence. I restored v. 108.0.1 using Time Machine. The ‘usual’ update manner consisted of Firefox notifying me the update was available and downloading the version, then restarting Firefox via the Firefox > About Firefox dialog. The two instances appeared when displaying the ’switch app’ listing of open apps via CMD-TAB and in the Force Quit dialog The incident was so gnarly, I’m hesitant to try installing the update again. macOS Monterey 12.6.2 iMac (Retina 4K, 21.5-inch, 2017)
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Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 108.0.2:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.