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email keeps telling me password does not work for hotmail.com account

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  • Last reply by SuMo Bot

SuMo Bot
SuMo Bot
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I keep getting this message even though I re entered the password multiple times "Login to server outlook.office365.com with username [edited] @hotmail.com failed"

I keep getting this message even though I re entered the password multiple times "Login to server outlook.office365.com with username [edited] @hotmail.com failed"

Modified by Wayne Mery

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david
david
  • Top 10 Contributor
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You get that error because the password is probably wrong. I think Hotmail requires an 'app password' for working with email clients. This link may assist: https://support.microsoft.com/en-us/account-billing/manage-app-passwords-for-two-step-verification-d6dc8c6d-4bf7-4851-ad95-6d07799387e9

SuMo Bot
SuMo Bot Question owner
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But that password worked for years and I did not change it. Also that password works on all my other devices and other email programs- just not on that one particular email in Thunderbird

SuMo Bot
SuMo Bot Question owner
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