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latest download

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  • Last reply by Terry

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L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm really very disappointed. I do not know all the passwords by heart. Please help me ASAP.

Many thanks and fiendly greetings, Marianne

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm really very disappointed. I do not know all the passwords by heart. Please help me ASAP. Many thanks and fiendly greetings, Marianne

All Replies (1)

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There is a support article about data going missing. It may help.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

I doubt that reinstalling an earlier version will help but since you ask.

https://support.mozilla.org/en-US/kb/install-older-version-firefox

You should backup your data. You can export logins to a .csv file and you can backup your profile.

https://support.mozilla.org/en-US/kb/export-login-data-firefox https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles