Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error Message When Sending Email

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by david

tdjoyner19
tdjoyner19
more options

I'm receiving the following error message when I try to send an email from Thunderbird.

Sending of the message failed. An error occurred while sending mail. The mail server responded: ziX7ooJ0l4EgW :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.4 cv=Qr6Yn3+d c=1 sm=1 tr=0 ts=6384f8ce p=1izTGc71AAAA:8 a=xguUmCff7be/vYiU6/ID+g==:117 a=xguUmCff7be/vYiU6/ID+g==:17 a=r77TgQKjGQsHNAKrUKIA:9 a=Ks1SmdWWAAAA:8 a=UqCG9HQmAAAA:8 a=3j4BkbkPAAAA:8 a=eRzo0bfSAAAA:20 a=p6cw5ROcczBTY8fCGsYA:9 a=QEXdDO2ut3YA:10 a=7mknM4vu82kA:10 a=ewhqHJpfhVsA:10 a=Hc5V-2FK1zEA:10 a=G7SgPBRoAAAA:8 a=lJjz8N4HAAAA:8 a=kkizs83EAAAA:8 a=CWjFzdpdcKlNI9vrbKoA:9 a=xLmzFpynNPAt7toaZjJnvV2aOV0=:19 a=q465J05AVz5KQVXg:21 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10 a=_W_S_7VecoQA:10 a=lqcHg5cX4UMA:10 a=_BBAC6kWNwMA:10 a=ImwWUX5h3JJ3gRE9moBe:22 a=G2-kVQIMf0miSZpEZOgA:9 a=U9sx7f-Jpwt2rUKi:18 a=HXjIzolwW10A:10 a=T6a71-JsGAwA:10 a=BXzD6OJLx4YeuHIu5Rcl:22 a=WDjLBJkNtBecYPn8dfg7:22 a=f6dMg1-r_ZCF39mUAS54:22 a=2rYB-OeQH5pmQqQB7sEg:22 a=a22wN97icV1lDv-R37Cc:22 :: 100.00. Please check the message and try again.

I'm receiving the following error message when I try to send an email from Thunderbird. Sending of the message failed. An error occurred while sending mail. The mail server responded: ziX7ooJ0l4EgW :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.4 cv=Qr6Yn3+d c=1 sm=1 tr=0 ts=6384f8ce p=1izTGc71AAAA:8 a=xguUmCff7be/vYiU6/ID+g==:117 a=xguUmCff7be/vYiU6/ID+g==:17 a=r77TgQKjGQsHNAKrUKIA:9 a=Ks1SmdWWAAAA:8 a=UqCG9HQmAAAA:8 a=3j4BkbkPAAAA:8 a=eRzo0bfSAAAA:20 a=p6cw5ROcczBTY8fCGsYA:9 a=QEXdDO2ut3YA:10 a=7mknM4vu82kA:10 a=ewhqHJpfhVsA:10 a=Hc5V-2FK1zEA:10 a=G7SgPBRoAAAA:8 a=lJjz8N4HAAAA:8 a=kkizs83EAAAA:8 a=CWjFzdpdcKlNI9vrbKoA:9 a=xLmzFpynNPAt7toaZjJnvV2aOV0=:19 a=q465J05AVz5KQVXg:21 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10 a=_W_S_7VecoQA:10 a=lqcHg5cX4UMA:10 a=_BBAC6kWNwMA:10 a=ImwWUX5h3JJ3gRE9moBe:22 a=G2-kVQIMf0miSZpEZOgA:9 a=U9sx7f-Jpwt2rUKi:18 a=HXjIzolwW10A:10 a=T6a71-JsGAwA:10 a=BXzD6OJLx4YeuHIu5Rcl:22 a=WDjLBJkNtBecYPn8dfg7:22 a=f6dMg1-r_ZCF39mUAS54:22 a=2rYB-OeQH5pmQqQB7sEg:22 a=a22wN97icV1lDv-R37Cc:22 :: 100.00. Please check the message and try again.

All Replies (1)

david
david
  • Top 10 Contributor
more options

This may require investigation on your part. DId this just start happening? Does it happen when you write a message online? If you can write online, but not with Thunderbird, then something is being inserted into the message, possibly a sig file from an antivirus program. You may need to contact your email host for assistance.