Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My btinternet imap account is not showing the Spam folder

  • 3 replies
  • 0 have this problem
  • 6 views
  • Last reply by david

more options

I have go in to my BT email (btinternet) account online to view/empty my Span content, because my Thunderbird imap account does not show Spam. Help needed please.

I have go in to my BT email (btinternet) account online to view/empty my Span content, because my Thunderbird imap account does not show Spam. Help needed please.

Chosen solution

Try highlighting account in left folder pane, rightclick and select 'subscribe' to see if Spam folder is ticked.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Try highlighting account in left folder pane, rightclick and select 'subscribe' to see if Spam folder is ticked.

Helpful?

more options

Thank you David, all sorted now :))

Helpful?

more options

You're very welcome.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.