Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks and Settings DELETED for the Second Time in 2 months!!

  • 1 reply
  • 0 have this problem
  • 32 views
  • Last reply by TyDraniu
  • Archived

What the [expletive] Mozilla??

This is the second time in 2 months that you've destroyed ALL of my bookmarks and other settings!! How do you operate like this?

And no reasonably accessible support that I can discern!

Unacceptable!

What the [expletive] Mozilla?? This is the second time in 2 months that you've destroyed ALL of my bookmarks and other settings!! How do you operate like this? And no reasonably accessible support that I can discern! Unacceptable!

Modified by Andrew

All Replies (1)

keithan57 said

What the [expletive] Mozilla??

Is this your question? Try to enter about:profiles in the address bar, and check how many profiles do you have.

Modified by Andrew