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Why can I not use Relay on my Android device.

  • 4 replies
  • 0 have this problem
  • 3 views
  • Last reply by TyDraniu

Am I wasting money if I can only use Relay on my computer?

Am I wasting money if I can only use Relay on my computer?

All Replies (4)

It should be working. What are the symptoms of this issue? What is happening?

When I go to the websit


https://addons.mozilla.org/en-US/firefox/addon/private-relay/


the 'Add to Firefox" is grayed out and it says "To find add-on compatible with Firefox . . ." Note that I have signed into my account at this point. I have tried it with Firefox beta and with Firefox Nightly.

That Extension is for desktop Firefox as it does not say it is compatible with Android Firefox on https://addons.mozilla.org/firefox/addon/private-relay/versions/

A search for Relay in the Extensions for Android Firefox section does not have a result for Firefox Relay https://addons.mozilla.org/android/search/?q=Relay

on FAQ in https://relay.firefox.com/

Can I use Relay on other browsers or my mobile device? Yes, you can generate ⁨Relay⁩ masks on other browsers or mobile devices simply by logging in to your ⁨Relay⁩ dashboard.

Also since you are using one of Mozilla's premium products you should post in the Firefox Relay section https://support.mozilla.org/en-US/ using https://support.mozilla.org/en-US/questions/new/relay/form as this section you posted thread in is for the Android Firefox web browser.

https://support.mozilla.org/en-US/kb/how-do-i-contact-support-relay-premium

Modified by James (On Leave in doing support)