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New Thunderbird install doesn't import local folders from previous installation

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  • Last reply by duttonph

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I just installed Thunderbird on a new laptop, and tried to import from the profile file from my old laptop. My email accounts imported correctly, but not my local folders. I can see the sbd and msf objects in the profile folder, but Thunderbird isn't picking them up when it's restarted.

I thought I should try exporting from the old installation, but there's too much data (6Gb of saved emails). The Export function suggested I should "back it up" by myself, but I reckon that's equivalent to what I described above.

Please can someone help?

I just installed Thunderbird on a new laptop, and tried to import from the profile file from my old laptop. My email accounts imported correctly, but not my local folders. I can see the sbd and msf objects in the profile folder, but Thunderbird isn't picking them up when it's restarted. I thought I should try exporting from the old installation, but there's too much data (6Gb of saved emails). The Export function suggested I should "back it up" by myself, but I reckon that's equivalent to what I described above. Please can someone help?

Chosen solution

Please ignore this thread. I started from clean, copied the profile across, re-installed TB, and now all is well. Put it down to user error.

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Chosen Solution

Please ignore this thread. I started from clean, copied the profile across, re-installed TB, and now all is well. Put it down to user error.