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Mailto: Subject no entry

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  • Last reply by Amelia

pencoys1
pencoys1
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When sending an email from a Mailto:

On any website with a link to an email address, clicking to reply to the email I get the correct email address in the 'To' field, but a "No Entry" symbol in the 'Subject' field which I am unable to delete or amend , even with a subject topic entry being there, and I am unable to send the email. This is happening on a windows 7 machine running Thunderbox 102.4.1 (64 bit). I have tried on a Raspberry Pi installation of Thunderbird 102.4.1 (64 bit) using the same 'from' email address and on the same webpages with the mailto: it performs as expected. I'm pretty sure its a setting that I have wrong, but comparing the two installations I cannot see any differences in the settings. all ideas welcome. thankyou.

When sending an email from a Mailto: On any website with a link to an email address, clicking to reply to the email I get the correct email address in the 'To' field, but a "No Entry" symbol in the 'Subject' field which I am unable to delete or amend , even with a subject topic entry being there, and I am unable to send the email. This is happening on a windows 7 machine running Thunderbox 102.4.1 (64 bit). I have tried on a Raspberry Pi installation of Thunderbird 102.4.1 (64 bit) using the same 'from' email address and on the same webpages with the mailto: it performs as expected. I'm pretty sure its a setting that I have wrong, but comparing the two installations I cannot see any differences in the settings. all ideas welcome. thankyou.

All Replies (1)

Amelia
Amelia
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I can not reproduce this issue on 102.4.1 (64-bit) Arch Linux (installed via default repositories).

Because the Rasppi installation worked, I would assume that the cause is on Windows 7's side.

If I may ask, have you tried doing help => troubleshoot mode to see if a preference or add-on is causing the trouble?