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The RETR command did not succeed.

  • 2 replies
  • 29 have this problem
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  • Last reply by jtcavuotisr

Need help in the following error message. Is this a problem with Thunderbird or it is a problem with MS outlook365? Any solution to fix this?

The RETR command did not succeed. Error retrieving a message. Mail server outlook.office365.com responded: Server Unavailable. 21

Need help in the following error message. Is this a problem with Thunderbird or it is a problem with MS outlook365? Any solution to fix this? ''' The RETR command did not succeed. Error retrieving a message. Mail server outlook.office365.com responded: Server Unavailable. 21'''

All Replies (2)

I am using Thunderbird to connect to Comcast Xfinity email server. mail.comcast.net port 995

mail.comcast.net sending RETR error