Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't connect to ups.com but works fine to www.ups.com

  • 3 replies
  • 0 have this problem
  • 9 views
  • Last reply by jonzn4SUSE

ratnip3
ratnip3
more options

I've tried disabling all my add-ons and no luck. Cleared caches and ups-related cookies. Chrome resolves ups.com to https://www.ups.com/us/en/Home.page, but Firefox won't. If I type that full address it connects fine. Just ups.com gives a site timed out message (see image). Thanks, DougP

I've tried disabling all my add-ons and no luck. Cleared caches and ups-related cookies. Chrome resolves ups.com to https://www.ups.com/us/en/Home.page, but Firefox won't. If I type that full address it connects fine. Just ups.com gives a site timed out message (see image). Thanks, DougP
Attached screenshots

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

https://ups.com works for me, but not if I leave out the https://, apparently Firefox tries http://ups.com/ and that fails for some reason.

ratnip3
ratnip3 Question owner
more options

OK, so the problem is why it doesn't try the secure connection first. This happens even when EFF's HTTPS Everywhere is turned on. What causes Firefox to resolve ups.com to http://ups.com? And how can I get it to stop doing that? This worked fine a few days ago, and there was at least one update since I tried it last.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

It resolves for me. Who are you using for DNS? I'm using cloudflare 1.1.1.1 / 1.0.0.1. I would test this tool. https://www.grc.com/dns/benchmark.htm