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thunderbird setup stuck checking password

  • 3 replies
  • 10 have this problem
  • 1384 views
  • Last reply by david

Swaasje
Swaasje

I can't setup my email account on a new machine. I have Windows 11 pro

I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and restarting. It still gets stuck during set up on checking password.

If i try manual setup and Re-test, i get the message "incoming server already exists" HELP

I can't setup my email account on a new machine. I have Windows 11 pro I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and restarting. It still gets stuck during set up on checking password. If i try manual setup and Re-test, i get the message "incoming server already exists" HELP

Chosen solution

My suggestion is to: - delete the account - close Thunderbird and restart - setup account but DO NOT enter password. Setup goes much faster. - enter password only when prompted

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All Replies (3)

david
david
  • Top 10 Contributor

Chosen Solution

My suggestion is to: - delete the account - close Thunderbird and restart - setup account but DO NOT enter password. Setup goes much faster. - enter password only when prompted

Swaasje
Swaasje Question owner

Wow, you did it! Thank you so much. Been searching the web for hours. Long breath out...

david
david
  • Top 10 Contributor

Thanks for the smile. You're very welcome.