Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Nothing visible in Thunderbird on 102.

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Wayne Mery

more options

Hello,

I launched Thunderbird on the 8th of October and was met with the image attached. I cannot see any folders or messages on my Thunderbird. Since then, I have tried numerous troubleshooting methods such as reinstalling thunderbird, attempting to install Thunderbird version 92 (What I believe was the version I was using previously) which did not work due to my mail folder being incompatible with the older version after updating to 102, clearing the cache of thunderbird and deleting 'global-messages-db.sqlite.' I have no access to any folders or messages, however I can still click "get messages" and I am still able to receive emails (even though I cannot see them) and send emails. I cannot access any emails but I can still access my account page as well.

Any help would be greatly appreciated.

Unity306

Hello, I launched Thunderbird on the 8th of October and was met with the image attached. I cannot see any folders or messages on my Thunderbird. Since then, I have tried numerous troubleshooting methods such as reinstalling thunderbird, attempting to install Thunderbird version 92 (What I believe was the version I was using previously) which did not work due to my mail folder being incompatible with the older version after updating to 102, clearing the cache of thunderbird and deleting 'global-messages-db.sqlite.' I have no access to any folders or messages, however I can still click "get messages" and I am still able to receive emails (even though I cannot see them) and send emails. I cannot access any emails but I can still access my account page as well. Any help would be greatly appreciated. Unity306

All Replies (2)

more options

@unity306, have you solved your problem yet?

more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.