Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot add new address to thunderbird address book

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Wayne Mery

more options

I have an address book in Thunderbird with ~250 addresses. This has been migrated from a defunct computer, and works well. However, I cannot add a new address. When I try, the screen blacks out and allows no imput. Thanks for any help. Kanga85

I have an address book in Thunderbird with ~250 addresses. This has been migrated from a defunct computer, and works well. However, I cannot add a new address. When I try, the screen blacks out and allows no imput. Thanks for any help. Kanga85

All Replies (1)

more options

1. Check Tools > Developer > Error Console for related info immediately after the problem - these can be copied, and paste the info here.

2. Does the problem reproduce in Help > Troubleshoot mode?