Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't load Captcha pages

  • 14 replies
  • 0 have this problem
  • 4 views
  • Last reply by Tim

more options

When I try to go to a page that uses Capcha to verify my browser it doesn't display, It will in TOR, Chromium, just not firefox. Now, I can't reach 90% of the sites I usually go to (DICE, Glassdoor, etc. Current version & Things: Application Basics


Name: Firefox Version: 102.3.0esr Build ID: 20220912135840 Distribution ID: User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0 OS: Linux 5.19.0-2-amd64 #1 SMP PREEMPT_DYNAMIC Debian 5.19.11-1 (2022-09-24) OS Theme: Clearlooks / Adwaita Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 8 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true Memory Size (RAM): 6.7 GB Disk Space Available: 282 GB

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 102.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org

Remote Features


Remote Processes


Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Isolated Web Content Count: 2

Type: Preallocated Count: 3

Type: Socket Count: 1

Add-ons


Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: AdBlocker Ultimate Type: extension Version: 3.7.19 Enabled: false ID: adblockultimate@adblockultimate.net

Name: Augmented Steam Type: extension Version: 2.3.3 Enabled: false ID: {1be309c5-3e4f-4b99-927d-bb500eb4fa88}

Name: Calendly: Meeting Scheduling Software Type: extension Version: 2.7.2.0 Enabled: false ID: firefox_extension@calendly.com

Name: DuckDuckGo Privacy Essentials Type: extension Version: 2022.8.25 Enabled: false ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: LibreOffice Editor Type: extension Version: 2.18.7 Enabled: false ID: {223b662b-a5c4-489f-beea-ee572fab24c0}

Name: Shodan Type: extension Version: 0.3.2 Enabled: false ID: jid1-AWt6ex5aPvWtTg@jetpack

Name: Steam URL Opener Type: extension Version: 0.0.6 Enabled: false ID: {85252760-c586-4180-8788-c50234c0ac08}

Graphics


Features Compositing: WebRender (Software) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Window Protocol: x11 Desktop Environment: mate Target Frame Rate: 60 GPU #1 Active: Yes Description: KAVERI (, LLVM 14.0.6, DRM 2.50, 5.19.0-2-amd64) Vendor ID: 0x1002 Device ID: 0x1315 Driver Vendor: mesa/radeonsi Driver Version: 22.2.0.0 RAM: 0

Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: skia CMSOutputProfile: Empty profile data Display0: 1366x768@60Hz scales:1.000000|1.000000 DisplayCount: 1 Decision Log HW_COMPOSITING: available by default blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled WEBRENDER: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: disabled by default: Disabled by default blocklisted by env: Blocklisted by gfxInfo blocked by runtime: Cannot be enabled in release or beta WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default unavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT: available by default disabled by user: User disabled via pref unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta X11_EGL: available by default DMABUF: available by default VAAPI: disabled by default: VAAPI is disabled by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default



Media


Audio Backend: pulse-rust Max Channels: 6 Preferred Sample Rate: 44100 Roundtrip latency (standard deviation): 43.08ms (4.65) Output Devices Name: Group Built-in Audio Digital Surround 5.1 (HDMI): /devices/pci0000:00/0000:00:01.1/sound/card0 Simultaneous output to Built-in Audio Digital Surround 5.1 (HDMI): Input Devices Name: Group Monitor of Built-in Audio Digital Surround 5.1 (HDMI): /devices/pci0000:00/0000:00:01.1/sound/card0 Monitor Source of Simultaneous output to Built-in Audio Digital Surround 5.1 (HDMI):

Enumerate database

Environment Variables


DISPLAY: :0 MOZ_ASSUME_USER_NS: 1 MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /home/tmick/.mozilla/firefox/2ue7dr1j.default-esr/crashes/events MOZ_CRASHREPORTER_RESTART_ARG_0: /usr/lib/firefox-esr/firefox-esr MOZ_CRASHREPORTER_RESTART_ARG_1: MOZ_CRASHREPORTER_RESTART_ARG_2: MOZ_CRASHREPORTER_DATA_DIRECTORY: /home/tmick/.mozilla/firefox/Crash Reports MOZ_CRASHREPORTER_PING_DIRECTORY: /home/tmick/.mozilla/firefox/Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /usr/lib/firefox-esr/browser/crashreporter-override.ini MOZ_LAUNCHED_CHILD: MOZ_APP_SILENT_START: XRE_PROFILE_PATH: XRE_PROFILE_LOCAL_PATH: XRE_START_OFFLINE: XRE_BINARY_PATH: XRE_RESTARTED_BY_PROFILE_MANAGER: MOZ_SAFE_MODE_RESTART: MOZ_APP_RESTART: 1

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): true CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments


TCP rollout, Phase III (TCP on by default for 95% EXISTING ESR profiles): control

Important Modified Preferences


browser.contentblocking.category: standard browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20220912135840 browser.startup.homepage_override.buildID: 20220912135840 browser.startup.homepage_override.mstone: 102.3.0 browser.tabs.loadInBackground: false browser.urlbar.maxRichResults: 12 browser.urlbar.placeholderName: DuckDuckGo browser.urlbar.placeholderName.private: DuckDuckGo browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.tipShownCount.searchTip_onboard: 4 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.home-region: US doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true dom.security.https_only_mode_ever_enabled: true dom.security.https_only_mode_ever_enabled_pbm: true dom.security.https_only_mode_pbm: true extensions.lastAppVersion: 102.3.0 font.internaluseonly.changed: true gfx.blacklist.layers.opengl.failureid: FEATURE_FAILURE_SOFTWARE_GL idle.lastDailyNotification: 1664653872 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1660850675 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220912135840 media.gmp-manager.lastCheck: 1664653621 media.gmp-manager.lastEmptyCheck: 1664653621 media.gmp.storage.version.observed: 1 media.peerconnection.enabled: false media.videocontrols.picture-in-picture.video-toggle.enabled: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1664556466 privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1664653874119 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.remote_settings.crlite_filters.checked: 1661004384 security.remote_settings.intermediates.checked: 1660936953 security.sandbox.content.tempDirSuffix: 92179baf-be01-4048-86c9-d29af47379d3 services.sync.declinedEngines: services.sync.engine.addresses: true services.sync.engine.addresses.available: true services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1664654233 services.sync.lastSync: Sat Oct 01 2022 18:19:46 GMT-0500 (Central Daylight Time) storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1663607207

Important Locked Preferences


fission.autostart.session: true

Places Database


Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.35 Version in use: 4.35

NSS Expected minimum version: 3.83 Version in use: 3.83

NSSSMIME Expected minimum version: 3.83 Version in use: 3.83

NSSSSL Expected minimum version: 3.83 Version in use: 3.83

NSSUTIL Expected minimum version: 3.83 Version in use: 3.83

Sandbox


Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: true Content Process Sandboxing: true Media Plugin Sandboxing: true Content Process Sandbox Level: 4 Effective Content Process Sandbox Level: 4 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported

Rejected System Calls


Startup Cache


Disk Cache Path: /home/tmick/.cache/mozilla/firefox/2ue7dr1j.default-esr/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Printing


Modified print settings


When I try to go to a page that uses Capcha to verify my browser it doesn't display, It will in TOR, Chromium, just not firefox. Now, I can't reach 90% of the sites I usually go to (DICE, Glassdoor, etc. Current version & Things: Application Basics ------------------ Name: Firefox Version: 102.3.0esr Build ID: 20220912135840 Distribution ID: User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0 OS: Linux 5.19.0-2-amd64 #1 SMP PREEMPT_DYNAMIC Debian 5.19.11-1 (2022-09-24) OS Theme: Clearlooks / Adwaita Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 8 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true Memory Size (RAM): 6.7 GB Disk Space Available: 282 GB Crash Reports for the Last 3 Days --------------------------------- Firefox Features ---------------- Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org Name: Web Compatibility Interventions Version: 102.0.0 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org Remote Features --------------- Remote Processes ---------------- Type: Privileged About Count: 1 Type: Extension Count: 1 Type: Isolated Web Content Count: 2 Type: Preallocated Count: 3 Type: Socket Count: 1 Add-ons ------- Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org Name: AdBlocker Ultimate Type: extension Version: 3.7.19 Enabled: false ID: adblockultimate@adblockultimate.net Name: Augmented Steam Type: extension Version: 2.3.3 Enabled: false ID: {1be309c5-3e4f-4b99-927d-bb500eb4fa88} Name: Calendly: Meeting Scheduling Software Type: extension Version: 2.7.2.0 Enabled: false ID: firefox_extension@calendly.com Name: DuckDuckGo Privacy Essentials Type: extension Version: 2022.8.25 Enabled: false ID: jid1-ZAdIEUB7XOzOJw@jetpack Name: LibreOffice Editor Type: extension Version: 2.18.7 Enabled: false ID: {223b662b-a5c4-489f-beea-ee572fab24c0} Name: Shodan Type: extension Version: 0.3.2 Enabled: false ID: jid1-AWt6ex5aPvWtTg@jetpack Name: Steam URL Opener Type: extension Version: 0.0.6 Enabled: false ID: {85252760-c586-4180-8788-c50234c0ac08} Graphics -------- Features Compositing: WebRender (Software) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Window Protocol: x11 Desktop Environment: mate Target Frame Rate: 60 GPU #1 Active: Yes Description: KAVERI (, LLVM 14.0.6, DRM 2.50, 5.19.0-2-amd64) Vendor ID: 0x1002 Device ID: 0x1315 Driver Vendor: mesa/radeonsi Driver Version: 22.2.0.0 RAM: 0 Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: skia CMSOutputProfile: Empty profile data Display0: 1366x768@60Hz scales:1.000000|1.000000 DisplayCount: 1 Decision Log HW_COMPOSITING: available by default blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled WEBRENDER: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: disabled by default: Disabled by default blocklisted by env: Blocklisted by gfxInfo blocked by runtime: Cannot be enabled in release or beta WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default unavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT: available by default disabled by user: User disabled via pref unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta X11_EGL: available by default DMABUF: available by default VAAPI: disabled by default: VAAPI is disabled by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default Media ----- Audio Backend: pulse-rust Max Channels: 6 Preferred Sample Rate: 44100 Roundtrip latency (standard deviation): 43.08ms (4.65) Output Devices Name: Group Built-in Audio Digital Surround 5.1 (HDMI): /devices/pci0000:00/0000:00:01.1/sound/card0 Simultaneous output to Built-in Audio Digital Surround 5.1 (HDMI): Input Devices Name: Group Monitor of Built-in Audio Digital Surround 5.1 (HDMI): /devices/pci0000:00/0000:00:01.1/sound/card0 Monitor Source of Simultaneous output to Built-in Audio Digital Surround 5.1 (HDMI): Enumerate database Environment Variables --------------------- DISPLAY: :0 MOZ_ASSUME_USER_NS: 1 MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /home/tmick/.mozilla/firefox/2ue7dr1j.default-esr/crashes/events MOZ_CRASHREPORTER_RESTART_ARG_0: /usr/lib/firefox-esr/firefox-esr MOZ_CRASHREPORTER_RESTART_ARG_1: MOZ_CRASHREPORTER_RESTART_ARG_2: MOZ_CRASHREPORTER_DATA_DIRECTORY: /home/tmick/.mozilla/firefox/Crash Reports MOZ_CRASHREPORTER_PING_DIRECTORY: /home/tmick/.mozilla/firefox/Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /usr/lib/firefox-esr/browser/crashreporter-override.ini MOZ_LAUNCHED_CHILD: MOZ_APP_SILENT_START: XRE_PROFILE_PATH: XRE_PROFILE_LOCAL_PATH: XRE_START_OFFLINE: XRE_BINARY_PATH: XRE_RESTARTED_BY_PROFILE_MANAGER: MOZ_SAFE_MODE_RESTART: MOZ_APP_RESTART: 1 Experimental Features --------------------- about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): true CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false Remote Experiments ------------------ TCP rollout, Phase III (TCP on by default for 95% EXISTING ESR profiles): control Important Modified Preferences ------------------------------ browser.contentblocking.category: standard browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20220912135840 browser.startup.homepage_override.buildID: 20220912135840 browser.startup.homepage_override.mstone: 102.3.0 browser.tabs.loadInBackground: false browser.urlbar.maxRichResults: 12 browser.urlbar.placeholderName: DuckDuckGo browser.urlbar.placeholderName.private: DuckDuckGo browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.tipShownCount.searchTip_onboard: 4 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.home-region: US doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true dom.security.https_only_mode_ever_enabled: true dom.security.https_only_mode_ever_enabled_pbm: true dom.security.https_only_mode_pbm: true extensions.lastAppVersion: 102.3.0 font.internaluseonly.changed: true gfx.blacklist.layers.opengl.failureid: FEATURE_FAILURE_SOFTWARE_GL idle.lastDailyNotification: 1664653872 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1660850675 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220912135840 media.gmp-manager.lastCheck: 1664653621 media.gmp-manager.lastEmptyCheck: 1664653621 media.gmp.storage.version.observed: 1 media.peerconnection.enabled: false media.videocontrols.picture-in-picture.video-toggle.enabled: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1664556466 privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1664653874119 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.remote_settings.crlite_filters.checked: 1661004384 security.remote_settings.intermediates.checked: 1660936953 security.sandbox.content.tempDirSuffix: 92179baf-be01-4048-86c9-d29af47379d3 services.sync.declinedEngines: services.sync.engine.addresses: true services.sync.engine.addresses.available: true services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1664654233 services.sync.lastSync: Sat Oct 01 2022 18:19:46 GMT-0500 (Central Daylight Time) storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1663607207 Important Locked Preferences ---------------------------- fission.autostart.session: true Places Database --------------- Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.35 Version in use: 4.35 NSS Expected minimum version: 3.83 Version in use: 3.83 NSSSMIME Expected minimum version: 3.83 Version in use: 3.83 NSSSSL Expected minimum version: 3.83 Version in use: 3.83 NSSUTIL Expected minimum version: 3.83 Version in use: 3.83 Sandbox ------- Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: true Content Process Sandboxing: true Media Plugin Sandboxing: true Content Process Sandbox Level: 4 Effective Content Process Sandbox Level: 4 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported Rejected System Calls --------------------- Startup Cache ------------- Disk Cache Path: /home/tmick/.cache/mozilla/firefox/2ue7dr1j.default-esr/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true Internationalization & Localization ----------------------------------- Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"] Remote Debugging (Chromium Protocol) ------------------------------------ Accepting Connections: false URL: Printing -------- Modified print settings -----------------------

All Replies (14)

more options

Hi

Have you tried turning off the DuckDuckGo Privacy Essentials and AdBlocker Ultimate add-ons that you have installed in Firefox?

Helpful?

more options

Yes, assuming that troubleshooting mode works as advertised (shuts off all extensions).

Helpful?

more options

Examples would be nice. I can log into Dice and I didn't get any captcha using 102 ESR.

Helpful?

more options

See images attached. (note* These are Cloudfare protected sites that are the problem children)

Helpful?

more options

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Clear the cache": Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

Helpful?

more options

Okay, so that was the first thing I tried, I've done Technical support/ Helpdesk since 2003. So the steps I did were 1. Click on the 3 bars on upper right corner (AKA Hamburger) 2. Go into Settings 3. Go to Privacy & Security 4. Go into Cookies & Site Data -> Manage Cookies & Site Data 5. Removed any Cookies for the problem children. closed & reopened browser and retested. Tried with Troubleshooting mode on (extensions disabled) and same issue. I even signed out of Sync and signed back in. There' s no Options/Preferences in any view I have available to me, both on my Desktop or Android devices. My Desktop is Debian Bookworm (testing/Sid) Firefox ESR v102.3.0

Helpful?

more options

What is the URL - so that others can verify if they get the captcha or not load the captcha in other O/S other then Linux.

Helpful?

more options

Well, that's going to be tricky. One of the sites is for my Healthcare portal. With that said, I can go into the same sites on my Tablet and phone. The other problem is it's not consistently one page. One day DICE makes me use a different Browser to access it, the next day it's fine. I'm also behind a VPN and use SelekTOR (proxy). I'm reasonably sure that's not the problem since I can open the same page in Brave or Chromium on the same computer. TOR Browser works as well, but does fail to load the page frequently.

If you're going to try to recreate the issue, try these steps:

1. Sign up for an account that sends emails to you with Links (Job hunting sites, Forums, etc) 2. Open the email in the Evolution email program 3. click on the link in the email 4. Page will either fail to load, or you will not see the icon to "Check if your Human" , just a blank white screen and spinning wheel of death. 5. Right click on the link in the email and copy address, open other browser (chrome, brave, M$ Edge, what ever) choose paste and go. 6. Page opens in other browser.

The screen shots are from Indeed.com But as I stated earlier Cloudfare protected sites are the problem 99.99% of the time. The rest of the time Firefox is slow (it takes a while to load this page). If you're going to try "other OSes" you will run into the problem of the email program isn't available for MAC or Windows. Maybe different Linux Distributions? I'm on Debian Testing, so maybe a "Rolling Release" version like Fedora or Manjaro?

Helpful?

more options

Sites don't have to give anyone login but they can get to login site and see if they get any issues when they get there. That's all that anyone here can do to see what if they get blocked just going to the URL.

Helpful?

more options

Well, kind of, it's actually happening when I'm logging in. So for the healthcare site it brings me to the "home" page https://mychart.altru.org/myhealth/Authentication/ I then enter my username & Password and THEN it starts with the problem. Or if I'm on indeed.com and want to apply for a job and need to sign in, then I get the problem. The Altru site displays intermittently, other times it's a blank white page that never loads in Firefox, Brave loads it right up. The other annoying part is it isn't always the same page that acts up. I tried to do a Video capture of the problem and I got Indeed.com to fail but when I tried to record it by going back to the same site but different job listing it worked fine. So the whole, "It works on my Windows/MAC machine" won't count.

Helpful?

more options

Well I have to just click the link on my home pc with firefox and see what happens. Are you sure those medical sites aren't sending phone authentication passwords? I know some sites do that if your using different Browsers to login? And did you clear the cache/history to see if that changes anything that was logged in. Just make sure to write down your saved logins just in case. And try again if that helps.

Helpful?

more options

" Are you sure those medical sites aren't sending phone authentication passwords?" Yes I'm positive. I input a Username & password. There is no MFA or 2FA involved. Those actually work. If I post an MP4 recording of the issue can it be opened here? I can show easier than explain it.

Helpful?

more options

Beyond the sites with Login. The medical you posted the redirected link not the original URL so if one click they can tell where it directs them to see if they get the same redirect. Any other sites without logins that will do this or is this limited to login sites?

Helpful?

more options

Okay, let's try it this way. When I go to mychart.altru.org/ in Firefox I get this message:

The connection has timed out

An error occurred during a connection to mychart.altru.org.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

When I go to that site in Brave or Chromium the page displays (see screenshot attached 1st on the left) If you are trying to go to that web page and it doesn't load in FireFox try the page in a different browser, it loads just fine and quickly. You have found part of the problem!

Now for the RCaptcha/ CloudFlare issue, If I go to indeed.com in Firefox I get this message:

Access denied Error code 1020

You cannot access indeed.com. Refresh the page or contact the site owner to request access. Troubleshooting information

Copy and paste the Ray ID when you contact the site owner.

Ray ID: 75605b266c8ee3ca

For help visit Troubleshooting guide External link Performance & security by Cloudflare External link

If I go there via a "chrome-based" browser the page works fine. On some of the pages I try to visit in Firefox I will get this:

www.linuxquestions.org Checking if the site connection is secure www.linuxquestions.org needs to review the security of your connection before proceeding. Did you know botnets can be used to shutdown popular websites? Ray ID: 756072961b82ef4b Performance & security by Cloudflare But I can go there fine in other browsers. Sometimes it will pop up a button asking me to verify I'm human and run me through the "click images showing *blah*" other times the above message appears. There have been times a page just gives a "spinning wheel" and I have copied the URL and tried to go to the URL in TOR, and then I can see the "verify your Human" button If Firefox does display the RCaptcha or the button I get ran through the "click all images of *blah*" multiple times. Sometimes it's twice other times it's three or more times.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.