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lowes.com

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  • Last reply by Paul

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Waaaay to frequently, i can not access lowes.com with Firefox. At 1st I thought it was a VPN issue, but turned it off and still can't access, getting:

You don't have permission to access "http://www.lowes.com/" on this server.

Reference #18.d33a2f17.1664628940.166ca583

Happens on desktop and android versions, vpn off or on, using http or https, but at the same time CAN access on Brave, Chrome, and whatever stupid name Mickeysoft calls their browser this month... So I feel i have isolated it as solely a Firefox issue.

Waaaay to frequently, i can not access lowes.com with Firefox. At 1st I thought it was a VPN issue, but turned it off and still can't access, getting: You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.d33a2f17.1664628940.166ca583 Happens on desktop and android versions, vpn off or on, using http or https, but at the same time CAN access on Brave, Chrome, and whatever stupid name Mickeysoft calls their browser this month... So I feel i have isolated it as solely a Firefox issue.

All Replies (3)

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The "Access Denied" message with a Reference # is characteristic of a perimeter security system/Web Application Firewall designed to prevent bot and other suspicious connections to the website.

Some possible issues to consider (you already checked some of these, but for the sake of completeness):

(A) If you are using a VPN when accessing these sites, try without the VPN.

When you are using a VPN, your IP address is from a remote system used by many strangers. So if that IP address is temporarily banned due to someone else's activity, that also will affect you. If you need the VPN, try selecting a different server or exit node in your VPN software.

(B) If you have customized any privacy preferences that affect browser requests -- for example, modifying your "user agent" or referring site header -- you may need to undo those changes

Also, some add-ons may modify headers in a way that looks suspicious to these systems. We can't really tell how your browser identified itself to the problem site based on how it identified itself to this site, because add-ons are restricted in how they interact with this site. Can you think of any add-ons you use that might make privacy-related tweaks to your requests?

(C) If you have Firefox set not to accept ANY cookies, that also could be a problem for some sites

(D) Maybe your requests are modified by an intermediary (such as a proxy server, your security software, or an interloper)

Although most people are not intentionally using a proxy server, Firefox may discover one set up in your system settings. Sometimes forcing Firefox to ignore those settings helps with weird connection issues. Here's how (for desktop versions of Firefox):

Open the Settings page using either:

  • "3-bar" menu button > Settings
  • (menu bar) Tools > Settings
  • type or paste about:preferences into the address bar and press Enter/Return to load it

In the very tiny search box at the top of the page, type proxy and Firefox should filter to the "Network Settings" section of the page.

Click the Settings button, change the top setting to "No Proxy" and then click the OK button at the bottom of the dialog to save your change.

Any difference?

Helpful?

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No, did not help. As I said in my report, it happens with or without VPN on but didn't mention that I also switched VPN nodes multiple times, no dice. This is on desktop (Win 10) and android. As to extensions, i only have Tab Session Manager on desktop, nothing on Android. Tried www.Lowes.com, with http and https, no difference. No weird settings, everything stock. And I can't stress enough, hits my android and windows firefox installs, but not Brave, Chrome (ugh), or Edge.

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What level of enhanced tracking protection do you have set in Firefox for Android?

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