Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Menu Icon Disabled

  • 7 replies
  • 0 have this problem
  • 58 views
  • Last reply by david

more options

I am new to Thunderbird. I was playing with different customizing options to find out what they did. I turned off the Title Bar, which is fine because I know I am using Thunderbird, I am checking my email; however now several of the menu bar icons do not work. When I hover over the menu bar with 'Pin' 'Unread' 'Starred' 'Contact' 'Tags' & 'Attachment' my pointer is an arrow and the icons work. When I hover over the menu bar with 'Get Messages' 'Write' 'Chat' 'Address Book' 'Tag' 'Quick Filter' & 'Menu' my pointer is a hand and the icons do not work. How can I get the Menu Icon to be active again so that I can turn the Title Bar back on and go back to Customizing the Thunderbird App?

Thunderbird 94.11.0 Ubuntu 22.04.1 LTS Surface Book 2

I am new to Thunderbird. I was playing with different customizing options to find out what they did. I turned off the Title Bar, which is fine because I know I am using Thunderbird, I am checking my email; however now several of the menu bar icons do not work. When I hover over the menu bar with 'Pin' 'Unread' 'Starred' 'Contact' 'Tags' & 'Attachment' my pointer is an arrow and the icons work. When I hover over the menu bar with 'Get Messages' 'Write' 'Chat' 'Address Book' 'Tag' 'Quick Filter' & 'Menu' my pointer is a hand and the icons do not work. How can I get the Menu Icon to be active again so that I can turn the Title Bar back on and go back to Customizing the Thunderbird App? Thunderbird 94.11.0 Ubuntu 22.04.1 LTS Surface Book 2

All Replies (7)

more options

If i understand your question, position mouse near top of screen and right-click to select 'menu bar.'

more options

I am referring to the menu icon (3 short horizontal lines) in Thunderbird. I did as you suggested and got a small pop-up box showing Mail Toolbar, Menu Bar, Folder Pane Toolbar, and Customize. I can check or uncheck each of the first 3 and I can click on Customize; Nothing changes. These are the toolbars I currently show. They do not change when checking or unchecking options. I am having to write emails at the moment from my Yahoo account because the Write Icon is one of the ones that is disabled.

more options

When you click 'customize' while highlighting the mail bar, are you not able to drag the 'write' icon to the bar? And the menu of three lines does have a 'create' option to write a message.

Modified by david

more options

Sorry for the delay in responding. When I went to Thunderbird to try what you asked about the 'Write' Icon was no longer on the toolbar. I decided to go to my Dell desktop and try setting up Thunderbird, which I had not yet done. Thunderbird set up fine, the 'Write' Icon is there and the 'Menu' Icon works. I am hoping that I can set Thunderbird the way I want it to be on my desktop and then 'sync' the two (one on desktop and one on Surface Book) and everything will work well. I don't know if that will work since I have not yet looked into 'syncing' accounts/apps between my computers so I may still end up with a problem on my Surface Book, but if that happens I guess I will delete the app and reinstall.

more options

Just an FYI... you cannot sync between two computers with THunderbird because each copy focuses only on the PC on which it is installed. Sync'ing is best done by sharing IMAP accounts.

more options

I think both my Yahoo! and Gmail accounts are IMAP accounts (I know they are not POP3) so as long as I leave the messages on the server it sounds like they will be current no matter which computer I check them from. I will just need to go through all of the settings on each computer and set them to the same thing myself.

Thank you for your help. It is amazing how much I need to relearn and get used to doing differently after so many years of putting up with Windows.

more options

You're welcome. All that knowledge will come back quickly. It's like riding a bike. Good luck.