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audio/video will not load/play

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  • Last reply by Paul

pej6446
pej6446
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I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update? Thanks, Phil

All Replies (1)

Paul
Paul
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Hi

I am going to close this thread further to your post at:

https://support.mozilla.org/en-US/questions/1389582