After the most recent update, inbox empty. Solved: folders uncheck in unified inbox settings (saved search)
AFter the most recent update (102.2.1), emails no longer show in my collapsed Inbox. I have to expand it and click on each individual email in order to see messages. Local folders display properly. This seems to have been the second update in a very short time. In the previous one, the list of emails displayed but the emails did not show up on the right side when clicked on.
Modified by Wayne Mery
Chosen solution
re : emails no longer show in my collapsed Inbox. I have to expand it and click on each individual email in order to see messages.
Are you using the 'Unified' Folders option ? Are you saying the 'Unified Inbox' is not displaying any emails, but if expanded to show individual mail account Inboxes, you can then see selected emails in those subfolders?
Try this:
- Right Click on Unified Inbox folder and select 'Properties'
- Click on 'Choose'
- check through the list and make sure the 'Inbox' is selected for each mail account.
- click on 'OK'
- select option 'Match all messages'
- Click on 'Update'
Did that work ?
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Chosen Solution
re : emails no longer show in my collapsed Inbox. I have to expand it and click on each individual email in order to see messages.
Are you using the 'Unified' Folders option ? Are you saying the 'Unified Inbox' is not displaying any emails, but if expanded to show individual mail account Inboxes, you can then see selected emails in those subfolders?
Try this:
- Right Click on Unified Inbox folder and select 'Properties'
- Click on 'Choose'
- check through the list and make sure the 'Inbox' is selected for each mail account.
- click on 'OK'
- select option 'Match all messages'
- Click on 'Update'
Did that work ?
That did work, but I am wondering why those boxes were unchecked. Before the update, I assume the boxes had been checked as all my non-filtered emails would show up in the "united inbox." Not sure why the update would have changed that.
Thanks for the help.
I'm glad it worked, but you are not the only one who experienced this. A bug report has been created and devs are looking into what is going on. Thankfully, it's not too much hassle to fix, but why it occurred needs to be understood.
Toad-Hall, good catch!
Is the bug you are referring to https://bugzilla.mozilla.org/show_bug.cgi?id=1778380 ?
Wayne Mery said
Toad-Hall, good catch! Is the bug you are referring to https://bugzilla.mozilla.org/show_bug.cgi?id=1778380 ?
That is the bug report.
guavaman, if you see this problem again when updating to version 115, please post a new support request.