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Autocomplete and Address Book Search Not Working

  • 10 replies
  • 3 have this problem
  • 37 views
  • Last reply by lajoes

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I just got a new computer. I've imported my address books, but autocomplete does not function, and a search of the address book returns nothing. It's as if Thunderbird thinks the address book is empty. I've tried importing in different file types, with no difference. Everything was imported to Personal Address Book, and that is selected in Settings. I'm using Ver 102.1.0. I have no add-ons. I've tried in Safe Mode, and it still doesn't work.

I just got a new computer. I've imported my address books, but autocomplete does not function, and a search of the address book returns nothing. It's as if Thunderbird thinks the address book is empty. I've tried importing in different file types, with no difference. Everything was imported to Personal Address Book, and that is selected in Settings. I'm using Ver 102.1.0. I have no add-ons. I've tried in Safe Mode, and it still doesn't work.

All Replies (10)

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Are you saying the address book is empty, or that search isn't finding anything?

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If I open the address book, there are several hundred addresses in it. Search and autocomplete just can't find any of them.

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@reporter

Check Tools > Developer Tools > Error Console for address book related entries a) on startup b) opening address book c) doing compose

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Okay. What am I supposed to do once I have the error console open? All I see is a bunch of entries that I don't understand.

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copy and paste the relevant entries here

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[Exception... "Exception thrown by jsaddrbook://abook.sqlite: [JavaScript Error: "Could not extract integer from "aN"" {file: "resource:///modules/calendar/Ical.jsm" line: 154}]'[JavaScript Error: "Could not extract integer from "aN"" {file: "resource:///modules/calendar/Ical.jsm" line: 154}]' when calling method: [nsIAbDirectory::search]" nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)" location: "JS frame :: resource:///modules/AbAutoCompleteSearch.jsm :: startSearch :: line 484" data: yes]


Key key_addressbook of menuitem Address Book could not be found


Error: Could not extract integer from "aN"

Each of those is repeated multiple times.

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Updated from 91 to 102. I still have my address book on TB, but when sending emails, the lookup doesn't work and the concerned addresses seem to be incomplete. About 1/5 of addresses is corrupted. If this continues I will revert to 91 (again! tried 102 accidentally already half a year earlier and the calendar didn't work).

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Tymcat said

Updated from 91 to 102. I still have my address book on TB, but when sending emails, the lookup doesn't work
and the concerned addresses seem to be incomplete. About 1/5 of addresses is corrupted.

</blockquote>

@tymcat, what exactly do you see for an incomplete address? Does it still happen with 102.2.2?

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eeyore1968 said

[Exception... "Exception thrown by jsaddrbook://abook.sqlite: [JavaScript Error: "Could not extract integer from "aN"" {file: "resource:///modules/calendar/Ical.jsm" line: 154}]'[JavaScript Error: "Could not extract integer from "aN"" {file: "resource:///modules/calendar/Ical.jsm" line: 154}]' when calling method: [nsIAbDirectory::search]" nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)" location: "JS frame :: resource:///modules/AbAutoCompleteSearch.jsm :: startSearch :: line 484" data: yes]

This error is described in https://bugzilla.mozilla.org/show_bug.cgi?id=1789793

The fix is being delivered in 102.3.0 in the next several days.

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I have the same problem with TB102.3.0.

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