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password not recognised

Thunderbird Privacy and security
SuMo Bot replied 4 years ago
SuMo Bot
SuMo Bot

Thunderbird keeps asking for my password and does not recognise the correct one when I key it in, cannot download my emails.

Thunderbird keeps asking for my password and does not recognise the correct one when I key it in, cannot download my emails.

All Replies (2)

david
david
  • Top 10 Contributor

That usually means it is not the correct password, as Thunderbird is only reporting what the email host responds. Many email providers require a separate password for use with email clients, such as gmail, AOL, Verizon, and others. If you provide your email host, someone here may be able to assist, or you could contact your email provider.

SuMo Bot
SuMo Bot Question owner

Thanks for the reply David turns out I needed to upgrade my security setting to OAuth 2.0 in Mozillo-all good now

SuMo Bot
SuMo Bot Question owner

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