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Enhanced Site Tracking is off but Firefox is deleting sessions between screens

  • 3 replies
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  • 13 views
  • Last reply by breadwild

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I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine.

Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine. Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

Chosen solution

I entered the subdomain as well as the top domain and problem went away.

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So this isn't a firefox issue as the app wasn't from firefox. Did you try to send the question to the developer link of firefox to look or verify the issue with.

https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/Contact_us

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The web application has nothing to do with Firefox and I am the developer. I'm saying that something in my privacy settings is not correct because Firefox is deleting the session.

The other browsers mentioned are fine.

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Chosen Solution

I entered the subdomain as well as the top domain and problem went away.

Helpful?

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