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Profile is not loaded after migration from another Ubuntu machine, folders are correct

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  • Last reply by Wollipolli

Wollipolli
Wollipolli
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I have migrated my profile for Thunderbird (TB) from an old machine to a new machine, both running Ubuntu 20.04.4LTS. Both have TB 91.7.0 installed via apt. The Profile folders are located on a separate NTFS partition. I opened a terminal and ran "thunderbird -p" to open the profile manager. I created a new profile and pointed it to the profile folder path (path/to/ntfs/partition/Thunderbird/Profiles/xxxxxxxxx.default).

I open TB but only see the "welcome page" asking me to setup a new account. When I check the profile folder under about:profiles it shows me the correct path.

What could be the issue? I appreciate your help!

For migrating Firefox everything worked smoothly using the same procedure.

I have migrated my profile for Thunderbird (TB) from an old machine to a new machine, both running Ubuntu 20.04.4LTS. Both have TB 91.7.0 installed via apt. The Profile folders are located on a separate NTFS partition. I opened a terminal and ran "thunderbird -p" to open the profile manager. I created a new profile and pointed it to the profile folder path (path/to/ntfs/partition/Thunderbird/Profiles/xxxxxxxxx.default). I open TB but only see the "welcome page" asking me to setup a new account. When I check the profile folder under about:profiles it shows me the correct path. What could be the issue? I appreciate your help! For migrating Firefox everything worked smoothly using the same procedure.

Chosen solution

In a desperate attempt, I redid the whole migration and this time it worked. The copy of the profile folder must have been corrupted or else I don't understand.

Issue can be closed...

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Wollipolli
Wollipolli Question owner
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Chosen Solution

In a desperate attempt, I redid the whole migration and this time it worked. The copy of the profile folder must have been corrupted or else I don't understand.

Issue can be closed...