Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird exe file gone

  • 2 replies
  • 1 has this problem
  • 115 views
  • Last reply by Nancy B.

more options

Had a Thunderbird update today. I think my SECURITY software thought it was malware and now my Thunderbird won't load at all. I looked in the Mozilla Thunderbird file folder and there is nothing with an exe extension. Should I re-download Thunderbird? Will I lose my years of emails that are stored in the one I had? Hope someone can help!!!!

TIA Nancy B.

Had a Thunderbird update today. I think my SECURITY software thought it was malware and now my Thunderbird won't load at all. I looked in the Mozilla Thunderbird file folder and there is nothing with an exe extension. Should I re-download Thunderbird? Will I lose my years of emails that are stored in the one I had? Hope someone can help!!!! TIA Nancy B.

Chosen solution

download from thunderbird.net and reinstall and all should be good. No guarantees, after all if you have rogue security software anything is possible.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

download from thunderbird.net and reinstall and all should be good. No guarantees, after all if you have rogue security software anything is possible.

more options

MATT... It worked perfectly! I can't thank you ENOUGH!!! Nancy B.