Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Filtering before junk status ?

comms replied
comms

I have a simple filter set up to recognise the from address and place the email in a specific folder. It is set to 'Filter before junk classification'. However the email always ends up in the junk folder, until i click to open it, when it goes to the inbox. Then when you open it, it is moved to the correct mail box. Why isn't this happening on arrival ? Thanks.

I have a simple filter set up to recognise the from address and place the email in a specific folder. It is set to 'Filter before junk classification'. However the email always ends up in the junk folder, until i click to open it, when it goes to the inbox. Then when you open it, it is moved to the correct mail box. Why isn't this happening on arrival ? Thanks.

All Replies (4)

Hello there We have read your message. We try to help you.



https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters



Greetings Firefox volunteer.

Thanks for the reply and the link.

It's not a big deal and I guess I'll have to live with it !   ;-)

Is the account IMAP? what mail provider? I suspect one associated with yahoo really.