Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Uninstall Older Version of Thunderbird with Command Prompt Keeping Newest Version Intact

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by david

harrisre1964
harrisre1964
more options

I work for an MSP in vulnerabilities. I have an issue with a client computer where Thunderbird 52.8.0 is installed and version 91.7.0 is also installed on the same machine. I need to delete the older version without affecting the newer version. I also need to do this silently in the command prompt. I know that I can use "%ProgramFiles%\Mozilla Thunderbird\uninstall\helper.exe" /S but that will uninstall everything. Is there a way to specifically uninstall version 52.8.0 only with the command prompt?

I work for an MSP in vulnerabilities. I have an issue with a client computer where Thunderbird 52.8.0 is installed and version 91.7.0 is also installed on the same machine. I need to delete the older version without affecting the newer version. I also need to do this silently in the command prompt. I know that I can use "%ProgramFiles%\Mozilla Thunderbird\uninstall\helper.exe" /S but that will uninstall everything. Is there a way to specifically uninstall version 52.8.0 only with the command prompt?

All Replies (1)

david
david
  • Top 10 Contributor
more options

I assume they are in different folders, possibly one is 32-bit and the other 64-bit? If so, registry entries will be different and that should simplify the removal. Does Windows show two installations? Not knowing your details, I would confirm different locations and -- worst case -- do registry search to remove the links to 52.8.0 version. Possibly if you show locations for each, better advice may be provided.