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error message

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  • Last reply by sfhowes

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hi i have 2 gmail accounts and one is working and one is not well i think it is not and am getting a weird error message, every time i try to send a message with the account that is not working correctly i get this error i am posting of the screen shot, now i have checked the setting in both email settings and they are the same and i cant work it out

hi i have 2 gmail accounts and one is working and one is not well i think it is not and am getting a weird error message, every time i try to send a message with the account that is not working correctly i get this error i am posting of the screen shot, now i have checked the setting in both email settings and they are the same and i cant work it out

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for some unknown issue i cant post screen shots, but now i can

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Gmail copies sent messages automatically to Sent Mail, so you must uncheck 'Place a copy in' in the Copies & Folders section of each gmail account in Tools/Account Settings. See if that eliminates the error.

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this is no dough right but the emails are not being sent, will this fix the no send emails as in the screen shot bottom right corner

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The error says the message was sent but not copied to Sent. Apply my instructions and see if messages are copied to Sent Mail, not Sent.