Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can only see one of the accounts that I created

junglejamjohn
junglejamjohn
more options

I created a new email account via New>Existing Email Account, but I cannot see the new account. I tried again and again to create the new account, but after the first time I always get an error message, "Incoming server already exists." I tried it via Configure Manually, and got the same error message. How do I get to my other email account(s)?

I'm on TB version 91.5.0 (64-bit)

I created a new email account via New>Existing Email Account, but I cannot see the new account. I tried again and again to create the new account, but after the first time I always get an error message, "Incoming server already exists." I tried it via Configure Manually, and got the same error message. How do I get to my other email account(s)? I'm on TB version 91.5.0 (64-bit)

Chosen solution

Fixed it. I don't know why, but switching to a new internet provider and wifi made so I was able to create the new email account.

Read this answer in context 👍 0

All Replies (2)

junglejamjohn
junglejamjohn Question owner
more options

Here are screen shots.

junglejamjohn
junglejamjohn Question owner
more options

Chosen Solution

Fixed it. I don't know why, but switching to a new internet provider and wifi made so I was able to create the new email account.