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Not all message filters are working

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  • 1 has this problem
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  • Last reply by srhope1989

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I have numerous message filters, all set to move messages from particular addresses into folders. Some work, some don't even when I manually run them. I see that others have had this problem over the years but there doesn't seem to be an obvious cause or solution. Can anyone suggest anything?

I have numerous message filters, all set to move messages from particular addresses into folders. Some work, some don't even when I manually run them. I see that others have had this problem over the years but there doesn't seem to be an obvious cause or solution. Can anyone suggest anything?

Chosen solution

Image of filter has this selected : 'Match all of the following' That would be ok if you only had one 'FROM' - But you have set 3 different FROM conditions. It is not possible to match all three FROM conditions in one email because you will only have one FROM. I'm assuming you want any email that has a FROM matching any of the following to get moved to 'Studies' folder.

To fix: Select 'Match any of the following' and click on 'OK'

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Post an image showing one of the failing filter settings.

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Here's one of the filters which doesn't work.

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Chosen Solution

Image of filter has this selected : 'Match all of the following' That would be ok if you only had one 'FROM' - But you have set 3 different FROM conditions. It is not possible to match all three FROM conditions in one email because you will only have one FROM. I'm assuming you want any email that has a FROM matching any of the following to get moved to 'Studies' folder.

To fix: Select 'Match any of the following' and click on 'OK'