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Firefox won't open.

James replied
rblundin

Firefox won't open. Tried this: Restarted computer, uninstalled browser/reinstalled... tried "refresh"... tried to open as admin... no joy.

Firefox won't open. Tried this: Restarted computer, uninstalled browser/reinstalled... tried "refresh"... tried to open as admin... no joy.

All Replies (2)

If you use Webroot security software then look at this thread for possible workarounds for now like to run Firefox in Windows 8 compatibility mode or Firefox 98 Developer Edition.

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations