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Bookmarks erased when restoring computer - how do I get back?
I restored my MacBook computer and logged into my Firefox account and all bookmarks are erased.
How do I get them back?
I went to the forums and tried the steps listed here https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
But still not pulling up my bookmarks.
Can anyone please help?
My cell is [phone number] and will hire to fix !
Modified by Paul
All Replies (1)
Thank you for your question about the Firefox Sync service. I have removed your phone number from your question for your privacy and security.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.