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"Reply to" bug in Thunderbird 91.5.0 (32 bit) on Windows 7

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by Toad-Hall

Vinifera-0
Vinifera-0
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I just updated my Thunderbird to 91.5.0 (32 bit) on Windows 7 last night. I now have a bug when I open an email in my inbox. It seems to open a draft email as if I am replying to myself. Instead of being able to interact with links and elements normally, I am able to reformat all elements because it thinks I am in "write" mode sending a message to myself. It also displays an error message at the bottom: "A unique identity matching the From address was not found. The message will be sent using the current From field and setttings from identity [myname] <myemailaddress>." The only workaround to this is right clicking on the email in the inbox and opening email in new tab or window. It seems like other users might be having similar issues with this draft mode. If this is a bug, I would love it to be patched; if this is something I have done on my end, I would love to know what settings to adjust. Thanks!

I just updated my Thunderbird to 91.5.0 (32 bit) on Windows 7 last night. I now have a bug when I open an email in my inbox. It seems to open a draft email as if I am replying to myself. Instead of being able to interact with links and elements normally, I am able to reformat all elements because it thinks I am in "write" mode sending a message to myself. It also displays an error message at the bottom: "A unique identity matching the From address was not found. The message will be sent using the current From field and setttings from identity [myname] <myemailaddress>." The only workaround to this is right clicking on the email in the inbox and opening email in new tab or window. It seems like other users might be having similar issues with this draft mode. If this is a bug, I would love it to be patched; if this is something I have done on my end, I would love to know what settings to adjust. Thanks!

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Check you have this setting : View > Folders > All

In Thunderbird

  • Menu app icon > Help > More Trounbleshooting information
  • Under 'Application Basics' - 'Profile Folder' - click on 'Open Folder'

A new window opens showing contents of your profile name folder.

  • Exit thunderbird now:

Scroll down, locate and delete the following files:

  • folderTree.json
  • global-messages-db.sqlite
  • panacea.dat
  • session.json
  • virtualFolders.dat

Click on 'Mail' folder

  • Delete this folder: 'smart mailboxes'


Start Thunderbird

Do the emails still display as if a draft ?

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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We are currently trying to identify why some people are having this issue, so your help will be appreciated in nailing down what is going on and potential solutions.

Please try info in my first comment and provide feedback on the results.

If you still have a problem then try the following:

It is possible the 'Inbox' has got a flag set up as if it thinks it's a draft email. Please try the following:

Install this addon called 'FolderFlags'

How to install addon:

It adds a tab called 'Flags' in the 'Properties' of a folder.

  • Right click on 'Inbox' folder and select 'Properties'
  • Select the 'Flags' tab
  • if a 'Draft' flag has been set - change it to 'Inbox'.
  • click on 'OK'

What did you discover? Did the 'Inbox' have a 'Draft' flag ?