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since Dec 17th thunderbird will not accept password

Thunderbird Troubleshooting
AgnesRM replied
hjm3
hjm3

How can I access my account if thunderbird insists wrong password

How can I access my account if thunderbird insists wrong password

All Replies (3)

AgnesRM
AgnesRM

The password that Thunderbird uses must be exactly the same as works to sign in to webmail. Are you aware of making a change to an online account password? Or other email security setting? If anything changed with that online account login, Thunderbird needs to be updated to match. So, please connect to webmail and check the password still works for your online email. Then please post the exact wording of the error you see - it most likely comes from a specific server. Thanks.

Toad-Hall
Toad-Hall
  • Top 25 Contributor

It would be helpful if you mentioned what server you are using. IF AOL/Verizon : https://support.mozilla.org/en-US/questions/1363545

AgnesRM
AgnesRM

Duplicate question - see also https://support.mozilla.org/en-US/questions/1362965 No response from OP on either one as of Jan 14th