Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Recovering emails from broken computer which was using both IMAP and POP3.

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by SuMo Bot

more options

Hi,

I have been using Thunderbird with both IMAP and pop3 settings(downloaded and saved to a local file). My PC(Win7) broke down so I had to migrate data into new PC(Win10), but I can't find the correct way.

This thread (https://support.mozilla.org/en-US/questions/1082172) suggests migrating old profile into new pc, then by using profile manager (with creating new profile using old profile folder) the old email can be accessible.

I tried this but this only produces new profile with renewed IMAP settings - no old pop email data. I've been using thunderbird for 7 years + with multiple pop3 email accounts, but the profile folder only weighs 200MB, so my hunch is that the pop3 data is stored somewhere?

Any help is appreciated.

Hi, I have been using Thunderbird with both IMAP and pop3 settings(downloaded and saved to a local file). My PC(Win7) broke down so I had to migrate data into new PC(Win10), but I can't find the correct way. This thread (https://support.mozilla.org/en-US/questions/1082172) suggests migrating old profile into new pc, then by using profile manager (with creating new profile using old profile folder) the old email can be accessible. I tried this but this only produces new profile with renewed IMAP settings - no old pop email data. I've been using thunderbird for 7 years + with multiple pop3 email accounts, but the profile folder only weighs 200MB, so my hunch is that the pop3 data is stored somewhere? Any help is appreciated.

Chosen solution

Solved myself.

I was copying profile from appdata/local instead of appdata/roaming. This was my mistake.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Solved myself.

I was copying profile from appdata/local instead of appdata/roaming. This was my mistake.

more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.