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Malware pop ups are blocking firefox

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  • Last reply by FredMcD

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Malware pop-up is blocking Firefox immediately on opening so cannot access Settings button to follow online advice.

Malware pop-up is blocking Firefox immediately on opening so cannot access Settings button to follow online advice.

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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

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Chosen Solution

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

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Are you opening Firefox using a shortcut? Right-click the shortcut and select Properties.

Make sure the Target box only has the path to the browser and no links at the end. Example; "C:\Program Files\Mozilla Firefox_Current\firefox.exe"


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Check the home page setting; https://support.mozilla.org/en-US/kb/how-to-set-the-home-page