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Spam folder not loading

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by sfhowes

Scorpn1
Scorpn1
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Thunderbird is NOT loading my imap "spam" folder at start up, have to manually go to the spam folder to see if anything is there. My mail provider directs too many of my important emails into the spam folder so having it load at Thunderbird start up is important to me. I have the folder subscribed, am I missing a setting somewhere?

Thunderbird is NOT loading my imap "spam" folder at start up, have to manually go to the spam folder to see if anything is there. My mail provider directs too many of my important emails into the spam folder so having it load at Thunderbird start up is important to me. I have the folder subscribed, am I missing a setting somewhere?

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Right-click the folder in the Folder Pane, Properties, check 'When getting new messages ... always check this folder'.

Scorpn1
Scorpn1 Question owner
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Already done, that was one of the first things I tried, Thanks

Modified by Scorpn1

sfhowes
sfhowes
  • Top 10 Contributor
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Is TB not checking any folders at startup, including the Inbox? Some users have fixed this by deleting session.json: Help/More Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json.