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E-mail

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

r_hatch
r_hatch
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I can no longer send e-mails, but I still receive them. I've tried the steps on your help page regarding sending e-mails, but still no luck. My mail provider and ISP is Wave Broadband. I'm running Microsoft 10, version 21H1, and my anti-virus software is Microsoft Defender Antivirus, version 1.353.2023.0. I've added some screen shots of my current setup below.

I can no longer send e-mails, but I still receive them. I've tried the steps on your help page regarding sending e-mails, but still no luck. My mail provider and ISP is Wave Broadband. I'm running Microsoft 10, version 21H1, and my anti-virus software is Microsoft Defender Antivirus, version 1.353.2023.0. I've added some screen shots of my current setup below.
Attached screenshots

Chosen solution

They suggest some odd settings, e.g. you can't have authentication with a blank User Name or password.

For the outgoing, try mail.wavecable.com on port 587, STARTTLS security, authentication = normal password, User Name = email address.

https://help.wavehome.com/portal/articles/8523

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

They suggest some odd settings, e.g. you can't have authentication with a blank User Name or password.

For the outgoing, try mail.wavecable.com on port 587, STARTTLS security, authentication = normal password, User Name = email address.

https://help.wavehome.com/portal/articles/8523