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smtp authentication method

  • 3 replies
  • 1 has this problem
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  • Last reply by sfhowes

Trying to set up smtp to work with aol.com mail. Documentation says to set method to 0auth2. But that does not appear in the drop down menu.

Trying to set up smtp to work with aol.com mail. Documentation says to set method to 0auth2. But that does not appear in the drop down menu.

Chosen solution

Verizon accounts require app passwords, that are created on the AOL website. Remove the account passwords from Saved Passwords, restart TB, enter the app password when prompted.

https://help.aol.com/articles/Create-and-manage-app-password

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All Replies (3)

What is your version of TB, and is this an @aol.com account or verizon.net address via AOL?

Version 91.3.1. It is a verizon.net account via AOL.

Chosen Solution

Verizon accounts require app passwords, that are created on the AOL website. Remove the account passwords from Saved Passwords, restart TB, enter the app password when prompted.

https://help.aol.com/articles/Create-and-manage-app-password