Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

QR CODE

  • 1 reply
  • 1 has this problem
  • 95 views
  • Last reply by SUMOsJR

more options

My phone tells me to "scan the QR Code". Where is it???

My phone tells me to "scan the QR Code". Where is it???

Chosen solution

Hello,

Can you provide some additional details on what you are trying to accomplish with the QR code? I am not sure I understand the nature of the issue.

In Firefox for iOS there is a QR code button that is shown to the right side of the search bar. See my attached image for reference. I am wondering if this is what you are referring to.

When you click this button the Firefox App will access your phones camera to capture a picture of the QR codes wherever you encounter them. Once the scan is taken, Firefox will search for the associated webpage and pull that up for you.

Let us know if your issue is related to something different and we can try troubleshooting further.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hello,

Can you provide some additional details on what you are trying to accomplish with the QR code? I am not sure I understand the nature of the issue.

In Firefox for iOS there is a QR code button that is shown to the right side of the search bar. See my attached image for reference. I am wondering if this is what you are referring to.

When you click this button the Firefox App will access your phones camera to capture a picture of the QR codes wherever you encounter them. Once the scan is taken, Firefox will search for the associated webpage and pull that up for you.

Let us know if your issue is related to something different and we can try troubleshooting further.

Modified by SUMOsJR