Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download Failed

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Hi,

I hope you can help me,

over the last week, firefox has stopped downloading any and all files and now simply just advises (download failed). I have gone through the troubleshoot on Firefox and restored this twice alongisde completely removing Firefox and re-downloading it onto my mac.

This issue is not translated onto Safari or Chrome leading me to believe it is an issue with firefox. all three internet platforms are downloading to the same "downloads folder" and this has been changed to different folders to see if it works. Unfortunately I cannot download anythinf through firefox. Is there anyhing you can do to help? I have added an image of what I receive if this helps at all?

Hi, I hope you can help me, over the last week, firefox has stopped downloading any and all files and now simply just advises (download failed). I have gone through the troubleshoot on Firefox and restored this twice alongisde completely removing Firefox and re-downloading it onto my mac. This issue is not translated onto Safari or Chrome leading me to believe it is an issue with firefox. all three internet platforms are downloading to the same "downloads folder" and this has been changed to different folders to see if it works. Unfortunately I cannot download anythinf through firefox. Is there anyhing you can do to help? I have added an image of what I receive if this helps at all?
Attached screenshots

All Replies (1)

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.