Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Charges

  • No replies
  • 1 has this problem
  • 4 views
mote-of-dust
mote-of-dust
more options

Hello, Several months ago I purchased your VPN during the registration (creating a Mozilla account) process. I wasn't able to continue the registration process after the purchase and have been charged for several months of the VPN without being able to use it as it was never assigned to an account. Can I please have a refund and stop the payments coming out of my PayPal account under "mote-of-dust@gmx.com"?

Thank you

Hello, Several months ago I purchased your VPN during the registration (creating a Mozilla account) process. I wasn't able to continue the registration process after the purchase and have been charged for several months of the VPN without being able to use it as it was never assigned to an account. Can I please have a refund and stop the payments coming out of my PayPal account under "mote-of-dust@gmx.com"? Thank you