Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird will not startup displaying the folder last displayed on exit

  • 5 replies
  • 3 have this problem
  • 205 views
  • Last reply by Toni

more options

On launching, Thunderbird used to display the folder that was being displayed when it was last exited.

Then, from sometime in the last week, Thunderbird now only launches displaying the same subfolder. If I change folder and exit, it does not remember that. Instead, it launches showing the same subfolder.

I have no extra tabs open. I do not use cccleaner or any other tidying up tools. I have no add-ons other than what came with Thunderbird. It's completely vanilla. I do not use unified inbox either.

Without giving away any names, the subfolder is /myaccount/Received/subfolder77. So it isn't a subfolder of inbox or anything, but it isn't under Local Folders either.

I have tried an number of suggestions: Account Settings > Server Settings > Check for new messages at startup is checked; as it always was. Options > General > Thunderbird Start Page is unchecked

I cannot make it revert to the previous behaviour.

To get round this issue, I wouldn't mind if I could force it to the inbox on startup, but the only add-on that did that has been withdrawn by the author.

I would be grateful for any ideas.

Kindest Regards

Ian

P.S. I also notice that Thunderbird is not checking for new messages on launch, so it looks like this might be another symptom of whatever problem is causing this.

On launching, Thunderbird used to display the folder that was being displayed when it was last exited. Then, from sometime in the last week, Thunderbird now only launches displaying the same subfolder. If I change folder and exit, it does not remember that. Instead, it launches showing the same subfolder. I have no extra tabs open. I do not use cccleaner or any other tidying up tools. I have no add-ons other than what came with Thunderbird. It's completely vanilla. I do not use unified inbox either. Without giving away any names, the subfolder is /myaccount/Received/subfolder77. So it isn't a subfolder of inbox or anything, but it isn't under Local Folders either. I have tried an number of suggestions: Account Settings > Server Settings > Check for new messages at startup is checked; as it always was. Options > General > Thunderbird Start Page is unchecked I cannot make it revert to the previous behaviour. To get round this issue, I wouldn't mind if I could force it to the inbox on startup, but the only add-on that did that has been withdrawn by the author. I would be grateful for any ideas. Kindest Regards Ian P.S. I also notice that Thunderbird is not checking for new messages on launch, so it looks like this might be another symptom of whatever problem is causing this.

Modified by imellis

Chosen solution

Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart and close TB a few times and see if the last open folder is opened on restart.

To set a specific folder to open, independent of the one open at last closing, there is an add-on:

https://addons.thunderbird.net/en-US/thunderbird/addon/manually-sort-folders/

Read this answer in context 👍 3

All Replies (5)

more options

Chosen Solution

Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart and close TB a few times and see if the last open folder is opened on restart.

To set a specific folder to open, independent of the one open at last closing, there is an add-on:

https://addons.thunderbird.net/en-US/thunderbird/addon/manually-sort-folders/

more options

Thank you for your reply. I shall try your procedure a little later and report back here.

more options

Deleting session.json worked like a charm. It worked immediately. TB now behaves like it should again; re-opening at the folder the previous session was finished in.

It is now checking for new messages on launch too.

Thank you so much.

more options

sfhowes said

Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart and close TB a few times and see if the last open folder is opened on restart. To set a specific folder to open, independent of the one open at last closing, there is an add-on: https://addons.thunderbird.net/en-US/thunderbird/addon/manually-sort-folders/

You saved my life! Thank you!

more options

This was driving me crazy, because, no matter what I did, Thunderbird insisted on showing my my junk folder first. Deleting session.json fixed it on the first try. Thank you so much!