Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

change email password

  • 1 reply
  • 3 have this problem
  • 432 views
  • Last reply by sfhowes

kcjim
kcjim
more options

It's a small thing in this day and age of hacking and compromised web sites, why does the brain trust behind thunderbird make is SO HARD to change a password. NO instructions in help, search the simple terms "change email password" and NOTHING comes up. All I want to do is change my password on an email account. I can log into the email website with firefox but thunderbird cannot retrieve emails from that account, why? I am unable to change the password in thunderbird.

It's a small thing in this day and age of hacking and compromised web sites, why does the brain trust behind thunderbird make is SO HARD to change a password. NO instructions in help, search the simple terms "change email password" and NOTHING comes up. All I want to do is change my password on an email account. I can log into the email website with firefox but thunderbird cannot retrieve emails from that account, why? I am unable to change the password in thunderbird.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Passwords can only be changed through the mail provider. Once you have a new password and confirm it by logging into the account in webmail, open Preferences(Options)/Privacy & Security, Saved Passwords, remove the old password, restart TB, enter the new password when prompted.