Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

kevin montero acevedo

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by Seburo

more options

Firefox no syncing account

Firefox no syncing account

Chosen solution

Hi Kevin

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi Kevin

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.