Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email on thunderbird coming into two inboxes at once

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

eve-2402
eve-2402
more options

I have a friend who is using thunderbird. She has multiple IMAP accounts set up. Including a Hotmail and personal server ones.

One of them is from her website server address. When an email is sent to this address it appears in the correct inbox BUT also appears in the Hotmail inbox!


There are no forwarders set up. I have removed the accounts, restarted thunderbird and re-added the accounts. It still does it. I do not have a unified inbox, the view is set to 'all'.

I have checked on the server and logged in to live.com to check the Hotmail settings. None of them has rules, forwarders or any overlapping information.

I am at a loss. Any ideas?

I have a friend who is using thunderbird. She has multiple IMAP accounts set up. Including a Hotmail and personal server ones. One of them is from her website server address. When an email is sent to this address it appears in the correct inbox BUT also appears in the Hotmail inbox! There are no forwarders set up. I have removed the accounts, restarted thunderbird and re-added the accounts. It still does it. I do not have a unified inbox, the view is set to 'all'. I have checked on the server and logged in to live.com to check the Hotmail settings. None of them has rules, forwarders or any overlapping information. I am at a loss. Any ideas?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Check the non-Hotmail account in webmail as well, and check the Reply-to Address, if there is one, in Account Settings.