Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email folders

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by diann371

diann371
diann371
more options

I have migrated my Comcast email account to Thunderbird. Some of my folders are missing. I can see and access Inbox, Sent, Trash and one of the other folders I had created on my Comcast email site. I can't figure out how to get he other folders to migrate to Thunderbird. I have deleted and re-added the Comcast account. Previously I used Thunderbird with my work email and all of my folders were visible.

I have migrated my Comcast email account to Thunderbird. Some of my folders are missing. I can see and access Inbox, Sent, Trash and one of the other folders I had created on my Comcast email site. I can't figure out how to get he other folders to migrate to Thunderbird. I have deleted and re-added the Comcast account. Previously I used Thunderbird with my work email and all of my folders were visible.

Chosen solution

If the account is IMAP, right-click the account in the Folder Pane, Subscribe, Refresh, and check the boxes for the desired folders.

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

If the account is IMAP, right-click the account in the Folder Pane, Subscribe, Refresh, and check the boxes for the desired folders.

diann371
diann371 Question owner
more options

Thank you so much. Very easy.