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lockwise code error

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by Sebu

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Hello, I con't connect to my lockwise app on android I just install.

  1. I enter my email
  2. I enter my password
  3. I recevied my code
  4. Enter my code in the code field

The message is wrong code even if I enter the right code

All Replies (2)

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Hi

Are you making multiple attempts?

If so, please appreciate that each time you try, you trigger an email to be sent. Please try to set up an account once and wait for the code to come through.

Helpful?

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Hi Seburo and thankyou for your help.

Seburo a écrit

Hi Are you making multiple attempts? If so, please appreciate that each time you try, you trigger an email to be sent. Please try to set up an account once and wait for the code to come through.

I'll wait to receive the code before a new attempt yes. Everytime I receive 2 email with the same code seems odd.

Helpful?

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