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Forward (or Reply) email truncates original message

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  • 1 has this problem
  • 21 views
  • Last reply by Matt

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Hello,

In recent versions of Thunderbird used in a corporate MS Exchange server environment, I am facing a problem when replying to or forwarding emails.The issue occurs in some (but not all) emails,where the original message text gets truncated and lost for the recipient. I have found that setting the mail.reply_quote_inline in configuration mode to true fixes the behavior when replying. I could not find a similar option for the forward action.

Please note that the out of the box option for forward message as "inline" does not work and still all text except the latest gets truncated.

Is there a way to make forwarding work as desired? Same message when forwarded via another client (for example Outlook) does not get altered and content is forwarded as is.

Thank you !

Hello, In recent versions of Thunderbird used in a corporate MS Exchange server environment, I am facing a problem when replying to or forwarding emails.The issue occurs in some (but not all) emails,where the original message text gets truncated and lost for the recipient. I have found that setting the '''mail.reply_quote_inline''' in configuration mode to '''true''' fixes the behavior when replying. I could not find a similar option for the forward action. Please note that the out of the box option for forward message as "inline" does not work and still all text except the latest gets truncated. Is there a way to make forwarding work as desired? Same message when forwarded via another client (for example Outlook) does not get altered and content is forwarded as is. Thank you !

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are you using IMAP with this sever or the OWL addon?