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thunderbird thinks this message is junk mail

  • 7 replies
  • 1 has this problem
  • 25 views
  • Last reply by Matt

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I get this message in a majority of my email even though I have turned off all junk mail processing. "thunderbird thinks this message is junk mail". How can I make it stop?

All Replies (7)

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Mark the message 'As Not Junk'.

Helpful?

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I do and the next time I get one, it too is marked as junk. Junk never learns.

Helpful?

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Who is your email provider?

Helpful?

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I have 4 and it does this all of them. Gmail is one.

Helpful?

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If your accounts are IMAP, try to log on to your account via webmail, and mark those messages as 'Not Junk' on the server.

Helpful?

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All are POP3.

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What anti virus do you have that is purporting help you with your security and probably messing up your mail?

Turn off ALL mail related functions in the anti virus, scanning scam detection and spam and phishing stuff and see if you new mail still gets marked as spam.

Helpful?

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