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smtp.ziggo.nl werkt niet onder Thunderbird

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  • Last reply by sfhowes

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Ik heb Thunderbird geïnstalleerd op mijn nieuwe PC. Voorheen had ik Live mail op mijn oude PC. Bij de accountinstelling heb ik de instellingen onder Live gekopieerd. Mijn emailadres is ad.henen@zonnet.nl. Mijn internetprovider is Ziggo. Mijn inkomende mail gaat via POP3.zonnet.nl en mijn uitgaande mail onder live ging via smtp.ziggo.nl. De smtp.ziggo.nl werkt niet onder Thunderbird. Wat is wijsheid?

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ad.hensen said

A password is requested for the outgoing (SMTP) server, smtp.ziggo.nl. When creating the account in Thunderbird, there is no place to enter a password for the outgoing mail via smtp.ziggo.nl. Under Live mail, this is not requested either. It is strange that my test mail is under sent. in reality is not sent (see above). I know this because I sent it to my wife, for whom I also created an account in Thunddrbird. The test does not show up under her inbox. Hopefully I have been clear.

Normally, the smtp password is entered when the account is added to TB, except when a different smtp server is used by the account, e.g. the zonnet account uses the ziggo smtp. In that case, you are prompted for the smtp password the first time a message is sent, and it is stored in Saved Passwords in Options/Privacy & Security.

If the sent message appears in the Sent folder, it reached the smtp server, but if it doesn't appear in the recipient's Inbox, that is a problem for the recipient - typically, the message was directed to the Spam or Bulk folder, which is not displayed in a POP account.

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ad.hensen said

I have installed Thunderbird on my new PC. Previously I had Live mail on my old PC. In the account setup, I copied the settings under Live. My e-mail address is ad.henen@zonnet.nl. My internet provider is Ziggo. My incoming mail goes via POP3.zonnet.nl and my outgoing mail under live went via smtp.ziggo.nl. The smtp.ziggo.nl does not work under Thunderbird. What is wisdom?

If the smtp settings are correct, what is the error message when you send? Do you have to allow non-ziggo accounts to send through the ziggo smtp?

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Er wordt voor de uitgaande (SMTP) server, smtp.ziggo.nl, gevraagd om een wachtwoord. Er is bij de aanmaak van het account in Thunderbird geen plaats om een wachtwoord voor de uitgaande mail via smtp.ziggo.nl in te voeren. Onder Live mail wordt dat ook niet gevraagd.

Het is merkwaardig dat mijn testmail onder verzonden staat. in werkelijkheid niet wordt verzonen (zie boven). Dat weet ik omdat ik die aan mijn vrouw zond, voor wie ik ook een account in Thunddrbird heb aangemaakt. De test is niet te zien onder haar postvak in.

Hopelijk ben ik duidelijk geweest.

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Chosen Solution

ad.hensen said

A password is requested for the outgoing (SMTP) server, smtp.ziggo.nl. When creating the account in Thunderbird, there is no place to enter a password for the outgoing mail via smtp.ziggo.nl. Under Live mail, this is not requested either. It is strange that my test mail is under sent. in reality is not sent (see above). I know this because I sent it to my wife, for whom I also created an account in Thunddrbird. The test does not show up under her inbox. Hopefully I have been clear.

Normally, the smtp password is entered when the account is added to TB, except when a different smtp server is used by the account, e.g. the zonnet account uses the ziggo smtp. In that case, you are prompted for the smtp password the first time a message is sent, and it is stored in Saved Passwords in Options/Privacy & Security.

If the sent message appears in the Sent folder, it reached the smtp server, but if it doesn't appear in the recipient's Inbox, that is a problem for the recipient - typically, the message was directed to the Spam or Bulk folder, which is not displayed in a POP account.

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